Shipping Policy
At Fortreks, we work with trusted suppliers around the world to bring you high-quality products at great prices. Because we ship directly from our suppliers, delivery times can vary depending on the product and your location.
Processing Time
- Orders are typically processed within 2–5 business days after payment is confirmed.
- Once your order has been processed, it will be shipped directly from our supplier’s warehouse.
Estimated Delivery Times
- Standard Shipping: 7–21 business days
- Some products may arrive sooner or later depending on the supplier’s location, product availability, and shipping conditions.
- Remote areas may experience slightly longer delivery times.
Note: Estimated delivery times are provided by our suppliers and may be affected by factors beyond our control (e.g., customs delays, weather, or carrier issues).
Shipping Rates
- Shipping costs are calculated at checkout based on your location and the supplier’s shipping method.
- Occasionally, we offer free shipping promotions — check our site for current offers.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number. It may take 3–7 business days for tracking information to become active, depending on the supplier.
Multiple Shipments
If your order includes multiple items, they may be shipped separately from different suppliers to get your products to you as quickly as possible.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, contact us at support@fortreks.com with your order number, and we’ll work with the supplier to resolve the issue.